Offshore software testing projects fail primarily because of a lack of expertise and experience working with an offshore company. This is true for both customers as well as offshore companies. Most offshore vendors have very little experience delivering successful projects.
This problem is compounded by the antiquated and overly simplistic approach that most customers and vendors use to measure success – “on time and on budget.”
When an offshore testing project fails, the cost is typically greater than the cost of the original problem. Software development slows down, customer satisfaction declines, costs increase and frustration mounts.
When do offshore testing projects fail? Right from the start – when you select a partner, not when they actually begin the work.
It can be difficult to detect failure early if you haven’t completed many successful offshore testing projects. Failures typically become evident as deliverables come rolling in (or not) and issues go unresolved. This can take weeks or months.
Source: Information Week
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